Ms Elaine Cross contacted me twice in the last couple of weeks. Yesterday, without doing a full back ground check, I paid 449.00 to them by check to have them sell my timeshare. They claimed they could sell it for 28k-32k and that the buyer would have to pay the fees and closing costs etc. I was naive and I did agree to pay the fee. They had claimed that the previous company I had tried to rent out my timeshare with and paid 899.99, which I did not tell them I had done, was an illegal company. Now, It doesn’t take a genius to put two and two together and assume that this company is the same company. Especially after I did a check against that company too and the same GM and owner was listed on the BBB. I found serveral consumer fraud and scam reports on this company and did some research on the ARDA website that they were supposedly members of. According to ARDA website, 5 Star Resorts is listed as a member in good standing. However, when I checked the BBB, even though they are not a member, they have 33 claims against them and according to the BBB, this company was formed 2 years ago. That is a lot of claims in a 2 year time period. Elaine then claimed that the BBB was being sued in the state of CA because they required money to be a member in good standing. I checked with some friends in law enforcement and they could find no court cases against the BBB in CA. Please do not do business with this company. I have cancelled my check so they will not be able to get that money from me. Fool me once, shame on you, fool me twice, shame on me.
701 palomar airport road Carlsbad, California United States of America