I took my mother’s ring into A Touch of Gold to be resized. This ring had 4 stones in it: ruby, saphire, and two peridots. I have the sales receipt and letters of authenticity to prove the stones were real. nWhen I went to pick up the ring, the ruby was missing. In its place was a light blue stone. I took the ring back to the store and they said they would replace the ruby. nI went back to pick up the ring the next day. Now there was a light pink stone where the ruby once was. The sales rep said that none of the stones were genuine to begin with. nI would like for the store to replace the original stones, but they refuse and accuse me of wanting a free ride. Please help!!! nVickinRowlett, TexasU.S.A.
1208 Town East Mall Mesquite, Texas U.S.A.