Complaint: I have not been to Ireland in some years. I decided to day that I would visit my family in Galway. I looked at various alternatives, Aer Arran, Ryan Air etc…however travel to London LHR is my best option as I live nearby. Ok, so I ended up with Aer Lingus to Shannop airport. Ok, did my online booking, in put my destination and dates, nice some of them are FREE… ok I get a quote, then another page with various times, and a different fees. NB: the cheapest are always CRACK OF DAWN FLIGHTS…Ok, I then made my time choices. Another page with fees for handling, tax etx. By this time I am annoyed. Ok, I book my flight. NOW I can book my seats for outbound and return GUESS WHAT…they charged me 14.00 !!! and this was after I had paid for the flights….NICE ONE EH!!….I would hace cancelled, and being defiant book with someone else. Now it appears that I can get a discount when I do online luggage check in, otherwise I pay in full at the check in !!! Aint that NICE! Oh yes, I nearly forgot…you can get text messages from them to your mobile, THEY CHARGE 1.00…….Ok, to begin with it appeared that I was getting a return flight for sevent odd quid, now it turns out to be 150,00…and of course I have not yet CHECKED IN…RIP OFF: SNEAKY !

Tags: Sales People

Address: London/Eire Internet United States of America



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