Philadelphia Pennsylvania Review

Used an internet search to look for hotels near a certain location in New York City. Several hotels came up on the map. Hovered the cursor over one of them, and an advertisement for the hotel directed me to nAt the site, I entered my credit card information to reserve the room. Once the room was reserved, I received an email from indicating that my reservation was complete. However, the hotel was not located in New York City. had taken my reservation for a hotel with the exact same name in Bangalore, India. nI cancelled my reservation within minutes of this “mistake””

but did not provide a refund. Their customer service email indicated that no refunds were allowed. nIt appears that deliberately tries to confuse people and book them in hotels in locations they do not intend to visit by advertising these hotels on search sites featuring hotels of the exact same name in other locations. If the traveler does not notice that the location was switched at checkout

the traveler is billed for the unusable reservation

and the traveler does not receive a refund.”

Internet United States of America

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