Back in March I purchased 1 ticket to Poland through Airfare.com. The booked my flight with British Airways. British Airways then cancelled my flight due to strike. They told me that if I want a refund I need to contact Airfare.com from where I initially purchased my ticket. An operator at Airfare.com told me that I need to file a refund claim and then it will take 4-6 weeks for me to receive the refund. After 6 weeks I called them again because I there was no refund. They didn’t know what to say and kept tranfering to another department which was a dead and my calls were dropped. I called several times and requested an explanation. They were either putting me on hold and then my call was dropped or they were transfering me to another department and my call was dropped. All of the people there speak with a heavy middle eastern accent and are hard to understand and much less able to explain anything. A complete rip-off. Once you pay those people for something, the money is gone regardless if the services were rendered or not. Be warned!
5110 ridgefield rd, Suite 409 Bethesda, Maryland United States of America