If you are buying airline tickets on Orbitz or other Internet based sites, be very careful if you are considering buying travel insurance. I purchased insurance for 4 air tickets because I was concerned about not being able to take the week off work. However, I ended up having a detached retina that required surgery. nIt was the second eye issue I had within 6 months, although my eye surgeon told me they were 2 separate issues. Needless to say, Allianz Travel Insurance (the provider from Orbitz) was unwilling to listen to my case and did not refund ANY, even a portion of my money. So, not only did I loose $1,600 in airline tickets, but I also lost approx $100 in insurance – a total rip off.nMy eye issue was described to me as if you broke your left arm 6 months ago, then fell and broke your shoulder – although they were on the same part of the body, they were 2 separate issues – According to Allianz, there was a history of pre-condition, therefore no refund, no negotiation, no discussion.nI have been in the travel business for 14 years, and I fully understand that Insurance companies are there to make money, but their complete lack of willingness to have a manager discuss the issue with me has forced me to write this warning. I will never purchase travel insurance via an online company again.
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