1.) I was given misinformation by office staff, which almost led me to switch insurance. Office staff told me my insurance did not cover a medication I had been prescribed. After I reached out to my insurer, my insurer repeatedly contacted the office staff to inform them that they did, in fact, cover the medication. The office staff demanded this information in writing, despite the fact that the insurer had left them numerous voicemails documenting this fact and that this information was available on the insurer’s website. Needless to say, this impeded my access to said medication.
2.) The office staff is highly uncommunicative. Regarding the above incident, the office staff repeatedly promised to contact me and often failed to. This resulted in me having a procedure done in August that I had planned to have done in May.
3.) I had an IUD inserted by an inexperienced provider. As someone who works in the healthcare profession, I am sympathetic to the fact that providers need to be trained, and that this can be painful and unpleasant for patients. However, there are ways to mitigate this discomfort: e.g., by having an experienced supervisor present, or by performing said procedures on women who have already had IUDs or who have had children. My IUD insertion was so painful that I almost stopped the procedure, and repeatedly vomited (from pain) after.
So, while I can’t speak to the quality of obstetric care provided by this practice, I would not go here for general gynecological care. A few benefits of this practice are that it is easy to schedule appointments, and that the providers are kind and take time to answer your questions.