beachwalk resort cumming Georgia Review

1> we booked a 2 bedroom condo in this resort for 3 days. when we arrived, they checked us into a single bedroom condo. When I noticed it and aske dthem to correct it, they took 45 minutes to book another room. 2> when we entered the room, we noticed that the temperature was 81F(please note that this is florida and the outside temperature was 79 3> we switched the ac on and set the temperature to 74, but even after an hour, the temperature was only 80 in one of the rooms. 4> when complained, we were given a single bed room in another floor and my family had to split as the ac unit was disgnised to be not working by their technician 5> next day morning, i was told by my family (who went to other room), that ac was not working even there!! 6>when i complained about this, they assigned me another 2 bedroom unit the next day and promised a refund which I may recieve in a couple of weeks. But havnt ecieved yet (5 weeks tll now) 7> when I called, a lady named tiffany started putting me on hold whenever I call and has not been polite as expected from guest services very bad guest services staff, very bad technicians, very bad planning and organization

2801 E. Hallandale Beach Blvd Hallandale Beach, Florida USA

(954) 266-0147

beachwalkresortfl.com/

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