I purchased an Ipod in June of 2006, I bought the service plan because they said the batteries go bad. In Sept of 2006 my battery started deteriorating. I lived with it until Feb or 2007 I brought it in and had the battery replaced. Then I brought it in 3 more times. The contract says after 4 times for the same problem they will call it a lemon and give you a new one. nInstead they decide to do their rapid exchange program. I called and they tell me the problems I have been having do not qualify as a lemon. Do not buy a service plan they are worthless. Best Buy refuses to do the right thing and give me a new one. nMonicanMundelein, IllinoisU.S.A.
bestbuy.com Mundelein, Illinois U.S.A.
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