Best Buy Tieton Washington Review

I recently purchased a laptop computer at Best Buy in Yakima. Not even two months after purchasing it, the computer stopped working, so i took it in under the extended warranty plan i purchased along with the laptop. They decided that it was a hardware malfunction, and it was defective, so i was entitled to have it fixed for free. They pulled a new hard drive for me, prepared to switch it out, then abandoned my laptop in order to service another customer’s broken merchandise. I was told to come back when they called saying it was fixed. nTWO WEEKS LATER, 11 days after the proposed fix date, they telephoned me stating they couldn’t figure it out and wished to ship it to “headquarters.”” I asked where headquarters was

and was put on hold for a grand total of twenty minutes before the man told me it was ‘somewhere in California.’ Ok

fine. They shipped it to some mysterious location there to be diagnosed. nONE MONTH LATER i went in

furious at being in the hole for the price of the laptop and having NOTHING to show for it

i asked for a replacement that day or my money back. The manager refused to hear me out

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