Best Western Edmonton Alberta Review

A hotel chain has refused to reimburse a customer unauthorized credit card charges amounting to EUR 760 after much of it was proven to be fraudulent. nJennifer Schibel, Manager of Customer Relations in Best Western’s US office, has indicated they will not be re-imbursing the customer who had been staying in Best Western’s Scala hotel in Frankfurt, Germany, even though another party had managed to fraudulently sign sales receipts to have unauthorized charges applied to the customer’s credit card. nInvestigators have found Best Western has failed to protect the private information of customers allowing them to be victims of fraud. Inquiries have found there have been at least six specific occasions that have been documented in which customer relations staff at Best Western have failed to compensate customers for security lapses in their point of sale system. nDespite the complaints, Ms. Stephanie Poulson, a spokesperson for Customer Relations at the hotel chain claimed past customers had not been overcharged and ruled out paying re-imbursements to customers. nConsumer affairs experts have added that Best Western has risked a customer backlash after refusing to compensate victims of transactions being fraudulently generated from continuing security lapses in point of sale registries being used by many of the hotel’s respective locations. nTravel expert Jim Brown added: There is little doubt that Best Western has been evading responsibility in customer complaints regarding unauthorized use of their credit cards. It is understandable if someone launches a complaint when they are being held responsible for credit card transactions they did not authorize. nDavid T. Kong, President and Chief Executive Officer for Best Western, could not be reached for comment. nI told them that since I did not authorize the transaction, it is my right to demand a reimbursement from the company, since these were security lapses on their part, the customer adds. nAnonymousnEdmonton, AlbertaCanada

Www.bestwestern.com Phoenix, Arizona U.S.A.

Hotel

Share Review:
Yes it is. Based on the user review published on YScam.com, it is strongly advised to avoid Best Western Edmonton Alberta Review in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Best Western Edmonton Alberta Review. Lack of accountability is a major factor in determining trust.
Because unlike YScam.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
Best Western Edmonton Alberta Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased complaints.
The above complaints and comments against Best Western Edmonton Alberta Review were submitted by YScam.com user(s) and have been published as-is. YScam.com does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their complaints and YScam.com will NOT entertain any request to remove the complaint on Best Western Edmonton Alberta Review at any cost whatsoever.
>