Bethel Wigs Houston TX

Complaint: Due to my mother’s medical condition, she’s purchased Lace Front for a few years but started radiation for that condition. Bethel Wigs is an untrustworthy business but my mother like to give Kim the benefit of the doubt. Kim deceives most of the customers with old wig and the customers have issue after about 3 – 4 days. In March 2018, my mother asked Kim to order a wig for her next event and showed her the exact wig. Kim agreed to order and mom asked how much the down payment but mom was amazed to Kim response. Kim told her nothing but she had no intention. In June 2018, my mother asked if the wig had come in in which Kim says another month. July 2018, my mom took the current wig in to be clean and placed back on. Kim’s brother. Brother told “You need to buy another wig because the current wasn’t any good. Mom responded this wig is only 8 months old and normally I can keep my wig over 1 1/2 years. He said that’s why Kim says she does not want to bother with you. Mom was hurt so she texted Kim to find out why she did not say anything her instead making her wait for a non-existing wig order. Kim never responded to the text. Then she found had been in the shop over a year and started rotting which made it easier to tear. Then mom went to shop to have the current put back on but brother let her knock over 5 mins before opening the door. Kim’s sister finally open the door because brother was mad at her for telling Kim what was said. It hurt mom so bad she cried about the mistreatment. Of course

Tags: Beauty Salons, Ripoff- Internet, Wig Services

Address: Kim texted mom saying their was a misunderstanding…typical. Kim is very manipulative

Website: mom did not like blonde/black and lastly third Kim knew mom would not like. The wig Kim knew mom would want is the one previously purchased. Mom asked Kim how long she had the wig and her response was a while

Phone: deceptive and money hungry. Kim attempted to get me fired from my job because I addressed the issue. What type of business person try to cause a person the loss of their livelihood? Scary!! On 07/25/2018

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