BEWARE OF FRAUD – UCruising Ontario Review

I booked my cruise vacation from UCruising (Unionville branch on Kennedy Road in Markham, Ontario) last month and found that my credit card was compromised with 4 transactions totalling over $3000 CAD that did not belong to me. I immediately called my credit card company and they had to cancel my card to prevent further transaction and issue a new card to me. I then had to notify all the merchants that I had automatic payments from this credit card and gave them the new card numbers.Since the 4 transactions were processed within 2 days of my booking with UCruising and they were all travel related transactions, I suspected that they had something to do with UCruising. As such I called U-Cruising to verify. Lo and behold, they charged other customers purchases to my credit card by mistake. The excuse was that their last names were similar to mine! How can anyone mix up last names starting with CH with YE? Three weeks after the incident, only 2 out of 4 of these transactions were reversed while the other two remained on my credit card. I followed up with U-Cruising again, but the manager demanded that I call the credit card company again to decline the transactions instead of fixing the mistake with their accounting department. All along neither UCruising nor the manager apologized for the mistake / fraud and the inconvenience they have caused me. I demanded a formal apology from UCruising but never received it. I will never deal with UCruising again. I wonder how many other accidentally charged to the wrong credit card incidents happened with this company. Consider the risk before you book with this company.

8360 Kennedy Road, Markham Markham, Ontario United States of America

Travel Agents

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid BEWARE OF FRAUD – UCruising Ontario Review in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from BEWARE OF FRAUD – UCruising Ontario Review. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
BEWARE OF FRAUD – UCruising Ontario Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased complaints.
The above complaints and comments against BEWARE OF FRAUD – UCruising Ontario Review were submitted by user(s) and have been published as-is. does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their complaints and will NOT entertain any request to remove the complaint on BEWARE OF FRAUD – UCruising Ontario Review at any cost whatsoever.