I was unfairly sent a bill from Blockbuster today, which claimed that I owed overdue charges on a DVD movie that I returned a day early! This is the second, and last time, that Blockbuster will have a chance to accuse me of having not returning a rental movie, that was later confirmed returned, and cleared by their own employees. nI recently joined a local Blockbuster Movie rental location at the Crossroads location in Bellevue Washington, about one mile from the Microsoft campus. This is my second Blockbuster membership, the first of which I terminated near my former residence in Newport Beach, California, after what has now become a repeated, and extremely negative rental experience. nThe facts: I rented a total of five DVDs during Blockbuster’s current promotion for unlimited DVD movie rentals @ $1.99 each, based on returning the rentals as agreed, which I did. nI received a folded postcard which was labeled “STATEMENT ENCLOSED”” (sic)

a notification that I was incurring delinquent charges for a movie I returned almost a week and a half earlier! nI called the store

and Shawn (Sean?) took my complaint

and said he would check to see if it was returned to stock. There were over one hundred DVD’s to check

and Sean (Shawn?) needed to call me back. nAfter about half an hour