The store refused to refund/exchange/repair defective/unwearable/unworn pair of sunglasses. Ther store manager was EXTREMELY rude, and spoke in demeaning manner in front of other customers and sales people. This merchandise was UNWORN/IN ORIGINAL/BOX/ ORIGINAL RECEIPT, less than 60 days. You would think that a reputable store like burberry woiuld have better customer service, but not so. you are better off shopping at department store, where they value your loyalty. mind you, i had been a regular customer atthis chain before, but this manager made me think twice before I set foot in this store again. Very disappointed… nMsmdivinenwoodland hills, CaliforniaU.S.A.
6600 Tpopnaga Canyon Blvd Canoga Park, California U.S.A.