california solar innovations inc Vista California

Complaint: we contracted with California solar innovations to install our solar system. the original quote was for a 6.5 Kw solar system, we were told this system would cover our needs. I told them I wanted to expand and wanted a system that would allow me to with a 0 bill. we settled on a 10kw system and that this system would generate about 18,000kw annually. this system according to online graphs will only generate 15000kw annually, 3000kw short of our minimum goal. when we signed the contract we were told if the system did not work as we were told, they would ad panels to bring the system to what we paid for. ie 18000kw in addition they also installed a solar heat system for the pool. this system is also installed improperly. they did send a crew out a week ago to address those issues. the crew that came out said that the solar electric system was not configured properly and would not generate what we were told it would. we have had another solar company come out to see what it would take to get our system up to 18000kw annually, cost to do so, $14,000 this would get me to 20,000kw with 2,000kw to expand. I was told originally that they would expand my system if not generating the 18,000kw we needed and any electric bill we occur would be paid for by them. so far sense the system was installed we have received a $116.00 bill a $240.00 and a $65.00 bill. this is no ware near a 0 bill. the last email I received from them, they said I would need to wait 2 years to see if the system would do what they say it will do. on the very graph that they showed me online, clearly showed my system would only have an annual generation of 15,000kw. this is unacceptable. the only resolution would be to give us the system we were promised, and make good on the power bills. we don’t want to wait 2 years because if they are doing business this way, they may not be in business in 2 years. please help us resolve this issue as we paid out of pocket $46,000 for a system that does not do what we were promised. if you still have any questions about how this company operates, please feel free to shoot me an email and i will be happy to show you the handy work of these people. i can send pictures or if you want to see firsthand i will be happy to let you come by and see for yourself. [email protected] i am not a disgruntled employee. this is what they told me about the other Ripoff Scams posted about them. i have also filed this at BBB

Tags: Builders & Contractors

Address: 5141 Santa Fe Street, Suite C , San Diego, California United States of America


Phone: 858-412-2120

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