*****DO NOT!! I REPEAT DO NOT!! HAVE YOUR LOVED ONES PLACED IN THIS FACILITY!******
My little brother was placed here and it is atrocious!
We arrived to check on my little brother and due to the laziness of their CNA staff they have made things even worse. Bed sores and mishandling of patients. THEN if you complain about them the CNAs retaliate and it gets even worse.
I had to speak with the charge nurses and the MDS Coordinator on two occasions which led to two CNAs getting written up. I was asked not to contact the state board so they can handle it internally. Apparently the left hand doesn’t know what the right hand is doing.
The food is horrible and does not fit with any type of dietary needs. I’m not sure where they get their food but it’s brown and it looks old. The one day I checked to see what my brother was given for lunch and it was boiled hot dog on a cold bun topped with some kind of canned chili and processed velveeta cheese. I wouldn’t feed that to my dog.
The day after we left the CNAs spread the word about my little brother and now they all have an attitude. He’s a quadraplegic and they didn’t hand him his nurse’s button after they turned him then repeatedly walked passed his room ignoring his shouts that he needs assistance.
I cannot stress enough about not sending your loved ones to this facility. Once my brother has left this facility I will then proceed to address my concerns with the state board.
There are some CNAs who are really good however the bad apples are the ones that give this supposedly five star facility a very bad reputation.