Canon Memphis Tennessee Review

I inherited a Canon MultiPass C2500 a couple-a-years ago. Since this acquisition, I have had nothing but trouble with my MultiPass printer. The biggest problem has been with the color printhead, the BC21e. For example, I bought one back in May 2003 and barely used it to print about 10 Resume’s which did have a minor amount of color in it. Afterwards, not needing the printer for a couple-a-weeks, I went to print some pics of a party I attended and the printer wouldn’t print color. nAfter trying everything I knew as a technician I am, I still was unsuccessful at getting the color to print, I went back to OfficeMax, purchased another OEM BC21e, went home, installed it and it worked as it should. That was in October of 2003. I finished the project at hand that week and again, didn’t print any more than 100 pages of text with very little color. nAbout 4 weeks later, I had another need to print a pic in color and the printer again, could not be made to print from the color cartridge, BC21e. I have called Canon time and again without any satisfying results. As the computer IT technician I am and trained to work on all standard models of poplar-brand printers, I can definitely say, I wouldn’t suggest anyone buying a Canon printing product due to the lack of concern and follow-up support you will not receive. nI called Canon this day I composed this complaint and told them I was about to publish a complaint on “Ripoff“” and another site called “”“”. After argueing another 15mn about the difficulty with this printhead and how I would not suggest anyone buy a Canon product ever again

the tech support guy I was speaking with

“”Alex”” couldn’t get his supervisor because they were in a meeting and he went out on a limb and said he would send me a “”courtesy”” replacement

but still seemed insensitive to the report of bad BC21e printheads and their failure. nI was told

no more consideration would be given because this printer is out-of-warranty. I followed-up that comment with how long I had been trying to get any customer support for this printer and that I should have a case number for reoccurring incidents regarding this printer and I should have been issued an RMA for returning a “”lemon”” printer. He simply replied

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Yes it is. Based on the user review published on, it is strongly advised to avoid Canon Memphis Tennessee Review in any dealing and transaction.
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Canon Memphis Tennessee Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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