Carparts.com – Roseburg Oregon

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Carparts.com WRONG PARTS SENT Internet Internet!!

This company sent the wrong parts and tried to say it was my fault for ordering the wrong parts when I double and triple checked that they were for a mercury cougar and what I got was for a toyota carolla which I have never owned such car. I even checked with the person in the chat platform to make sure that the parts where all for my mercury car and she assured me they were correct. When the parts arrived they are marked for a toyota carolla, not my mercury. I have now spent two days, four and a half hours and spoken to 12 different people who are not in the US of A and still do not have anything resolved. They said I can return the parts but at MY cost. That is absurd that I should pay to return items I already paid to have shipped and they are not the correct parts.

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Carparts.com – Roseburg Oregon is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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