Carpeteria San Diego California Review

I ordered Carpet for three bedrooms, lamintate wood flooring throughout the livingroom, diningroom and kitchen and baseboards throughout the house, except the bathroom on 15 February 2004. On, 22 February 2004, the sales rep measured my home and provided a sales price. nThe install dates were scheduled for 15 March 2004 for the carpet and baseboards and 22-23 March 2004 for the laminate wood flooring and baseboards. Carpeteria would paint baseboards and bullnose ends which I provided on 12 March 2004. nOn Monday morning, 15 March 2004, the carpet installers arrived one hour late. The baseboards to be installed in the carpet area were not in the warehouse, much less painted. nThe Carpet installers were unprofessional. They did not have a broom, dustpan, vacuum or bags to clean and clear out the debri in the bedrooms. After 45 minutes of work, the carpet installers took a 45-minute break with a friend who met them on my street. nFurthermore, they were instructed to rip out and install carpet only in the bedrooms. One of his coworkers, who could not speak english, started ripping out the carpet in the hallway while the lead Carpet installer and his other coworker were still on break. nThey completed the carpet installation in a rush when the baseboard moulding installers arrived. I had to work with the Carpet installers to put the furniture back into the bedrooms. When they were done, my walls, closet and bedroom doors had dirty handprints. One bedroom closet door track was not reinstalled. And, the carpet still needed to be stretched in all the bedrooms. nThe laminate wood flooring was scheduled for Monday to Tuesday (22-23 March 2004) install. There is a 48-hour acclimation period for the laminate wood floor with the new floor. nNo one delivered the flooring on Friday or Saturday (19 or 20 March) as scheduled. The flooring installer called and said that the flooring was not at the warehouse. He also claimed that it would not be a problem to install the new flooring on the day they were delivered. He stated “50% of my flooring jobs are installed on the same day the laminate wood is delivered””. nThrough my insistence that Carpeteria put in writing that they would be responsible for any defects with the flooring which may be caused by insufficient acclimation of the laminate wood flooring

Carpeteria’s sales rep delivered the laminate wood flooring on Sunday

21 March

morning. The laminate wood flooring was in the warehouse! nOn Monday

22 March

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