Complaint: First off the clothing items took 5 weeks to arrive even though the website says to expect the items to arrive in 5-15 business days. The items were very thin fabric- cheap imitations of what is shown in the pictures and often times different fabric than advertised. I ordered the clothes for a vacation but the package didn’t arrive until a week after returning from the vacation. When I emailed to complain and tell them I no longer needed the clothes they wouldn’t do anything to make up for their error and made me pay for return shipping to send the clothes back. I did end up keeping 1 out of the 10 items I ordered. (Interesting to note that they received my package just 48 hours after sending it). Now they are accusing me of not returning all the clothes since the package I sent weighed 4lbs and 8 ounces and they said that it should have weighed 6 lbs. And that is the reasoning they are using to not refund me.
Tags: Clothing, Clothing & Jewelry Sales, Online Clothing, Womens Clothing, Womens Clothing & Accessories
Address: 730 Epperson Dr City of Industry, California United States