Circuit City Coarsegold California Review

I bought a 42″ Philips Plasma TV in late 2004 ($1799.99)

and bought the “”In Home”” protection plan with it ($499.99). Six months later the tv started to black out so I called the advantage protection plan 800 number. nCircuit City told me to go down to my local store and exchange it which I did. I had to pay for a new protection plan in the amount of $499.99

and was reimbursed about $110 based upon the proration of the previous plan. The manager was very helpfull and allowed me to upgrade to a 42″” Philips Plasma with Ambilight. nThat was Feb. 2006

now this plasma broke. I called Circuit City protection plan 800 number and they sent a TV repair guy to pick the Tv on Sep. 7th 2007. The tv shop advised Circuit City that the panel was bad and I got a claim/exchange number on Oct. 16th due to “”beyond economical repair””. nI went dow to my local Circuit City the other day with the bad tv in hand as advised. Circuit City was directed to replace my tv with a Samsung HP-T4254 which I refused and this is what I explained to them. nI purchased the protection plan for a tv with the Ambilight feature and the plan states to replace an item with “”an item with similar features””. For example if I bought a Ford they could replace it with a Chevrolet but they would both have to have similar features like air conditioning

power windows. If I had a Chevrolet with OnStar well they would have to exchange with something that also had OnStar. nCircuit City’s hands were tied because they didn’t have any Philips Tv’s with Ambilight at the store

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