Circuit City Portland Oregon Review

This story is pretty much a rerun of Fred’s story in Virginia except I actually got a defective product. I bought a Toshiba Laptop from Circuit City last week. I was aware of the “restocking fee”” on opened items. Several days after I got the laptop it started shuting down by itself. Yesterday it shut down and would not power up anymore. I took it back and the store rep said they’d take it back minus the 15% restocking fee. I complained that the product was defective. They told me regardless

they will still charge me $180. I decided to settle on a the same unit so at least I’d still have a new laptop and no restocking fee. They didn’t have any more in stock and told me I can wait several days to have it shipped or I can drive to one of thier stores in another city. 40 mins from where I’m at. I told them that since they don’t actually have the same item in stock they should give me a full refund as the item was defective not because I changed my mind and wanted something else. 3 managers later…. I was told that it cost them money to get it repaired and then resold as open box. I told the store manager that it’s not my problem that they have to fix a defective unit. Why should I have to pay for something that never worked right to begin with and the same unit is NOT in stock. “”it’s our corporate policy blah blah blah””. I do understand and can almost see the justification of a restocking fee if a customer just decided they didn’t like the product. But on a defective item it doesn’t matter how much money it costs them to repair or refurbish the product. It’s not the customers fault that they sold a defective item. I will be disputing this with my Credit card company as I am being charged to restock a defective unit and like the previous poster… I’ve recieved nothing of value after being charged $180!!! The managers and employees of Circuit City are very well trained at reciting the 15% restocking fee policy when the time comes to use it. I will never again step foot inside a Circuit City store. nMikenPortland

OregonU.S.A.”

Store # 3315 , OR 97220 POrtland, Oregon, Nationwide U.S.A.

503-2610154

Share Review:
Yes it is. Based on the user review published on YScam.com, it is strongly advised to avoid Circuit City Portland Oregon Review in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Circuit City Portland Oregon Review. Lack of accountability is a major factor in determining trust.
Because unlike YScam.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
Circuit City Portland Oregon Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased complaints.
The above complaints and comments against Circuit City Portland Oregon Review were submitted by YScam.com user(s) and have been published as-is. YScam.com does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their complaints and YScam.com will NOT entertain any request to remove the complaint on Circuit City Portland Oregon Review at any cost whatsoever.
>