I have lived in 7 states across the US and this was the 2nd worst experience I’ve had with a moving company. Coast to Coast Relocation moved me from my apartment in Boston, MA on January 14, 2016. The sales rep quoted me less than half of what I paid in the end. When they delivered my belongings on January 30, they were a day late and several of my belongings were damaged or destroyed. They broke 2 of my 6 dining room chairs, broke plastic storage footlockers and containers, and punctured holes in my leather bed. When they reassembled the bed, they did it backwards and the mattress fell after they left. I completed the insurance claim but the company is only offering me $175 stating that my shipment was only 208 pounds. Seriously?! I moved most of my belongings and I lived in a fully furnished 2BR apartment. There were more than 70 items tagged with clothes, dishes, wine, shoes, bedding, sectional, futon, queen sized bed, double dresser, 2 nightstands, 3 tvs, a dining room table with 6 oversized chairs, 2 barstools, entertainment unit, etc. Their calculation of the poundage does not add it up, especially considering I paid them over $5000. The compensation they are offering is not even close to adequate. I do not expect full value but I think Coast to Coast is being dishonest about the poundage. Not to mention a mover with good customer service would take responsibility and try to come to an agreement. I contacted them several times with no response. Finally had to go through Moving Claim.net but their contract with them was recently terminated.
*** **** ** HARRISON, New Jersey USA