COPA airlines SAN ANTONIO Texas Review

I had a flight to Colombia on 19 Jun 12, the flight from Houston, TX to Panama got delayed because Copa was waiting for a airplane part which we had to stay overnight in Panama. The next available flight they had was at 9pm the next day, i arrived to the airport 4 hours prior to departure to find out that my ticket was issued wrong. Copa told me to take a sit because it was going to take long to fix the ticket. I waited for 2 hours and no word from anyone, i then asked the guy that was helping me to give me status because my flight was leaving in 40 minutes. He said ” i’m sorry i forgot

i told the other guy to print your ticket but without that print out you cannot fly

and they left already so you will have to fly tomorrow””. REALLY? I had to make a scene for someone to give me a ticket. On my way back from Colombia to USA

Pereiras’s airport was closed due to a volcano. Copa said to come back at 0800 because they were going to announce if the airport will open or not. We came back at 0800 to wait online for two hours

finally they announced that the airport will open at 3 pm and Copa would not give me a ticket to fly out from somewhere else . Copa said if airport opens at 3 then they will bring a plane

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