Take your business somewhere else however not with Courtesy Accounting. Situations this year brought me to them as well as I hired them to help settle an IRS matter. Initial communication with Stacie was useful and friendly, although she was perplexed on understanding some fundamental information which was worrying. (Others in the office helped her recognize). Her task was to create a letter to the IRS on my behalf. After our meeting she come to be extremely less competent and challenging to reach.
It took weeks for her to reach back out to me with verification she had actually finished what I asked. Months later on, I required her help to create a comply with up letter. I dealt with another, extra helpful member of her office initially yet after that got no interaction from them. I followed up with a phone call and got an extremely discourteous Stacie on the phone that seemed very annoyed at my phone call as well as circumstances.
Months later on when the IRS claimed they never ever got the 2nd letter, I attempted to collaborate with an extra handy participant of her office once again, but Stacie intercepted my effort as well as rudely informed me “we’re done”. This was unbelievably complex as I had actually hired them, but it was explained in the conversation that she never understood that. Check out that once more if you need to: she had no concept I employed her.
In her bad and juvenile misconception of my issue, she may have done a lot more damages to my circumstance. One of one of the most amateur experiences of my life.There are a variety of disappointed as well as mad evaluations with solution on below. Have a look at a few in the “non advised” and consider them too.If reading this review seems like a frustration, visualize living through it. I feel required to clear up some points and afterwards I’m moving on so I never have to think of this once more.
* I did not work with Stacie to do my taxes. I was encouraged by third party tax obligation legal counsel to employ her to assist in an issue with the IRS. This was done since the tax obligation preparer who triggered my fine was currently working in her workplace. I desired her letter to be accompanied with his own admission of oversight. I was wrongfully expecting a costs from her when the matter had reached its conclusion.
* Stacie never ever informed me she had not been accepting me as a client. If she had, I would have obviously simply had my 3rd party tax obligation advice compose the letter. The full explanation she offers listed below might or may not hold true yet, again, that was never informed me. It’s rather apparent she over guaranteed to help me, things obtained busy, attempted to disregard me away, after that made reasons, lie, and also get angry when she believed she wasn’t going to obtain paid for it.
* Her description, even if true, does not excuse her from the rude as well as unprofessional method which she performed herself. * Information relating to the 2nd letter: it was just a type to be signed as well as sent out to Internal Revenue Service to enable her to correspond on my part. She existed and also said she sent this yet after months the IRS claimed they never ever obtained it. Her description concerning the “second letter” below admits this. In doing this, my home window of chance for my abatement closed. With this headache, she in fact took care of to make my trouble even worse.