I booked a room on priceline.com with Cozy Crest Motel at 3:12pm. I made a phone call to my family and found out they had already booked a room for that weekend. I called back at 3:22 to cancel and was told the motel was charging my card $20 for cancelation fee. The very nice lady from Priceline tried to explain that I literally just booked the room within 10 minutes and they didnt’ want to hear it. I can understand charging someone for cancelling a room that someone else could have booked but I think ten (10) minutes is a bit ridiculous. When I called to speak with the raj from india he was rude and non compliant. When I asked his managers name he played dumb like he didn’t know. He finally told me, so I will be calling back tomorrow. Do not give these people your credit card information they will take your money.
7210 Seaview Ave Wildwood Crest, New Jersey USA