CVS/Pharmacy Brockton Massachusetts Review

I went to buy the body wash skin care product at CVS on Saturday, 5/21/05 at around 4:15 PM. The cashier, Savannah didn’t allow me to buy this product with a $3 off CVS coupon. She said that I was there before and got the same thing. I then asked for a store manager. Her name was Kelly. I believe she was a fake manager because she didn’t wear her name tag and she was wearing the same uniform as the cashier. Again, she didnn’t let me buy that product with the CVS coupon. I then asked for their names and said I will report this to their headquarter. Kelly with her bad attitude, responded to me “Ok!”” They humiliated me in front of the customers. How could they be assure that it was me again? I feel that I am not being treated equally. Why? Is it because I’m Chinese? A friend of mine also experienced the same thing. Why is this happened to us

but not to others? Is it because we are asians? nI immediately reported this to CVS Customer Relations Department by email. They followed up with me and told me that they will send my comments and concerns to the District Manager

Robert Sauer

to investigate this matter and I was told that he will contact me within 2 business days. He didn’t call me until I finally got his contact number from my friend who also filed the complaint. Robert told me that the store manager

Rich

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