Days Inn @ Fort Myers North, FL west chester Pennsylvania…

A few days after returning from a vacation to Fort Myers, FL, I noticed a $250.00 charge on my account from the Days Inn that we stayed at. I noticed this because of the overdraft fee. However, the hotel did not contact me at all to notify me of the charge, they just ran, customer-be-damned style. nWhen I called to inquire, I was informed that the charge had been placed as a smoking fee in a non-smoking room. The violation had been “verified”” by a house keeping employee working there for five years that a male had exited the room with a lit cigaret. nI explained that this accusation was completely false

since there were two females in the room

no one entered or (obviously) exited

certainly not a male

and we had absolutely NOT smoked in the room. Both of our parties repeated our separate stances on the issue

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