Complaint: I orederd a free trial but paid postage for two creams. One for the eye area and one for facial. It is to remove or at least decrease wrinkles. Agreement said I had a 17 day trial period. I ordered it on the 22nd of April they sent it out on the 26 and I received it on May 1st. On May 9 they charged my account $88.76 and $89.93. So, I really only had a an 8 day trial period. They even said it would be delived in 2-5 days but it took 9 days to get here. In the terms section it did say the trial statrs they day you place your order but if they do not honor the fact that you should recieve it in 2-5 days then the agrreement should be void. I called the on the 9th to cancel because the product did not live up to the expectations presented. I said I wanted to cancel it and they said oh no you will have to pay the amount because your 17 day trial period is up. After a tense debate I was finally offered 75% off. I still was not happy. I felt like I should have cancelled the day I received it with no trial period because they took to long to get it to me. I would call this a scam!
Tags: Beauty Aids, Cosmetics, Online Business, Skin Care Eye Serums
Address: 6515 Craigway Rd. Spring, Texas United States