Liars, scammers, thieves, .. I can keep going. One of their reservations specialist confirmed a specific room on the phone (which was on a recorded line) and provided a confirmation number. The resort didnu2019t honor it because they claim nothing is guaranteed. The manager at Diamond Resorts agreed there was a mistake and still couldnu2019t fix the problem, stating nothing is guaranteed. The Better Business Bureau should conduct an investigation into this companyu2019s business practices.
Las Vegas , Nevada United States
Hotel, Hotel Reservations