dish network fresno ca Review

on or about feb 1 2001 dish network ran a full page ad in the fresno bee offering their services of a sattlelite tv system. in the ad they offered several movie stations and for an extra $5.00 per month the ad offered local tv stations.when i responded to the ad i reached a marketing company that dish network had contracted with, i informed the person on the phone that i was interested in their services and pay the extra $5.00 per month for my local tv stations. nthe person i was speaking with informed me that the local stations in my area were not available with their service but i could order the network stations from another city, the cities i could choose from were new york, chicago, houston,los angeles and another city. ni informed her that i preferred my local station but that i would settle for the la stations. she told me that would be fine annd she would put in awaiver to the la stations so i could recieve them, but never told me that the waiver can be denied.i have since found out that waivers are never granted and always denied. this is false rep. nanyway i orders the service with the idea that i was going to get the network stations from la and gave them permission to withdrawl $49.99 from my american express account for the first month billinng. nthey would then bill me for the monthly services.at no time did i authorize any other withdrawls from my amex account. within a few days the installer came and insalled the dish. everyting was fine except that the la stations were not on the service. ni called dish network and they said it would take a few days for the waiver to go through so just hang in there. at no time did they mention that waivers are never grantrd. about 2 weeks went by and still no network stations so i called them again and they assured me that it would only be a few more days and i would have the network stations. nwell on the 31st day still no network stations so i called dish network and asked them where are my network stations. they then informed me that my waiver had been denied from the la stations. i then told them to come pick up their dish and box and they had the nerve to tell me that since it had been longer then 30 days i was in violation of my contract and that i would have to pay a $240 penalty. ni asked them why they had not informed me that the waiver had been denied at an earlier date or that there was even the possiblity that a waver could be denied. their answer was less then informing and repeated that i was in violation of the aggreement. ni told them that they were the ones in violation of the aggreement for being so misleading about waivers. pleas remember, waivers are nnever granted, and they know that. i sent back their sattlelite boxes. then i get the big surprise on my amex bill. $240!! nat no time did i authorize this charge. then today 3-18-02 i get a collection notice for $436. for what i dont know. it has been one giant nightmare but im going to fight back. i will join anny class action suit if i hear of one or in a few days im going to go to small claims. dont give your $$ to these ripoffs!! nmikenfresno, California

5701 s sante fe dr. littleton, Colorado U.S.A.

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