Complaint: I came to Dr Saadat over a year ago to find out why my voice was going hoarse. I have blue cross ppo that does not cover visits. I was seen on the first day by DR saadat who could not perform a larniscopy on me because I could not tolorate it. I then waited for a voice therepist on the same day to come in to video strobe my throat. I was misdiagnosed as having asid reflux and returned a few weeks later for another video stobe. We then did a surgerey to where this doctor made tons of money on multiple claims to blue cross in addition to my portion I had to pay. We now over a year later all of a sudden recieved a bill for $360 for office visit not covered! We checked all of the eobs and what was paid. Only to find they are billing for two visits for the larinscopy and the video strobe that where done on the same day! Second they billed for a visit on the post op which was covered under the surgerey. So Basically they billed the insurance company for procedures and charged me for multiple visits in addition to charging me for a 10 minute post op where the doctor said he could do nothing for me and referred me to the wrong type of specialist which cost us more money!! And now after a year they are billing us these eronious visit charges and gouging us after in my opinion gouging the insurance company thousands of dolloars for nothing done! He absolutely did nothing except identify he could do nothing! Then send us to the wrong type of doctor for my condition! I text messaged him because he gave me his cell when we met, and explained the situation. He basicaly sent a text back that said I was ungratefull and not to text him anymore! I contacted the office. The office administrator hung up on me and would not let me finish explaining the discrepencies on the billing. She also flat out lied on the phone and tole me that all DR Saadat made on my vists and surgery was $340!! What a joke!! So we are faxing over the eob to their office to call her out on her bull let alone the $509 wed have written in checks to them! They are exactly what is wrong with the health care system. Offices like this. They are extremely limited on ent skills and have major billing issues that I personally believe are intensionally in place to profit. I have since had 11 major surgeries at a real ENT specialist at UCDAVIS and have not even come close to being charged what they are trying to do from the 3 visits over a year ago where nothing was done!! People need to know what they are getting into with this company. They are a nightmare. And Dr Saadat has already been reported to the insurance company for discrepecies in their billing as well as the State Medical Board. I pray everyone who thinks of using an ent in the Santa Clarita area reads this and knows what they are getting into before selecting an ENT office that does this to people.
Address: 27879 Smyth Drive VALENCIA, California United States of America
Phone: (661) 259-2500