Complaint: OK………Deep breaths. I moved to Colorado a year ago and was staying with family till I found an apartment. About a month later we moved to Parker. Now during our time at my families we used E470 and paid the toll. Now here is the deal with E470. If you move and for some reason the next bill doesn’t get forwarded to you they stop trying after two attempts and send you to collections. Now we moved twenty miles, not twenty states or twenty countries away. We just now were notified that there is a late bill with them 11 months and 3 weeks later. : Same car – check: Same plate – check: Registered – check: Address up to date – checkNow taking all of this into consideration it should of have been no problem to get our bill to us. But no. They CHOOSE to follow an obscure law that DENIES them the option/choice of forwarding the bill to the new address. Now at this point they forward you to Linebarger Goggan Blair & Sampson, LLP. Now with this attorney group (E470 Enforcers) they tell you the bare minimum. That is pay or go to court. Considering what the enforcers tell you, you have no choice but to pay inflated late fees and fines. When you call E470 and try to set up a hearing to fight the charges its a $25 fee per toll if they decide against you. You ARE liable for the bill, you got on the road, so now they WILL place a judgement against you. So in my case WHEN, not IF, they found against me it would have been over $200. If you argue you never received a bill they will tell you it made it to the post office and they have no control or liability to ensure it makes it farther than that. And it is now your burden to prove you never received the mailings. THAT IS AN IMPOSSIBLE TASK. The moral of the story is…E470 has informed me over 12 phone calls that if your bill is late, just pay the $5 fine and be done with it. If the bill has gone to collections then more fines are assessed and you essentially have no choice but to pay. On the other side of the same token, if you wait more than 60 days after it goes to collection, your bill goes to another level and then the E470 operators can bargain with you and lower the bill. They are NOT going to change the system because of the financial loss between fees and kick backs from the E470 Gestapo, Linbarger Goggan Blair & Sampson, there is no advantage to be moral, ethical, or decent in any fashion. We will NEVER take E470 again.
Tags: State Government
Address: P.O. Box 5470, Denver CO 80127 Denver, Colorado United States of America