Elmhurst Hospital

third floor wing e-01 or e-011 billing, there is a lady named Damaris. first she scream NNNeeexttt as if we are animals or something, later while looking at her cell she said what do u need, I gave her a bill that was sent to me she looked, ohh ya gotta go to a-117. I said but…, no no they will take care of it. my second attempt I said I just came from there and they send me here, ohhh she screams to her supervisor I guess “they sent him here” give me your insurance card information so I can look, evidently she did not read the statement when I first gave it to her other wise she would it found all the information there. so the complaint I want to make is the type of service that this individual is providing, mistreating us left and right, treating us like ping pong balls, screaming as if she was talking to her daughters or something, not doing her job properly. If I dont raise my voice she would it have sent me back to wing a-119. so I stood there for a while and she did the same thing to other non english speaking person. I dont know who is supervising Damaris and if she is allow to scream when she calls the next client. absolutely no manners at all and more concentrated on her cell phone, she told me write here in a blank piece of paper how much you make IN ENGLISH!!!. this bad experience took place around the week of april 16 at 1pm

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