Fidelity Investments

Super disappointed with Fidelity Investments and lack of customer service. First, there is no direct number to call to actually speak with someone in Chandler office. After dealing with fun phone “menu” – I finally ended up speaking with Nathaniel, senior financial consultant. He agreed to help me transfer accounts to Fidelity and we confirmed a time for him to call me back so we could finalize the transfers.

I asked to have his number so I could call him at agreed to time; instead he asked for my phone number. But of course, at the time we had confirmed for him to call me, my phone never rang – and since he didn’t give me his direct number I had no way to call him. I waited and waited — then called into the “menu” number and the phone rang and rang and then put on hold for more than 5 minutes and finally hung up. Guess I’ll be transferring my accounts to Vanguard instead.

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Yes it is. Based on the user review published on, it is strongly advised to avoid Fidelity Investments in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Fidelity Investments. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
Fidelity Investments is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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The above complaints and comments against Fidelity Investments were submitted by user(s) and have been published as-is. does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their complaints and will NOT entertain any request to remove the complaint on Fidelity Investments at any cost whatsoever.