Frontier Airlines Milwaukee Wisconsin Review

My flight from Las Vegas to Chicago had a 3:30 hour delay on March 24. This delay would make me miss my ground connection in Chicago, so I went to speak with the boarding agent. The boarding agent in Las Vegas said there was nothing she could do and gave me a card with a costumer services number. I called it but it took me more than an hour to speak to the attendant. He filed my complaint and told me to ask the boarding agent for a voucher compensating my loss. The boarding agent in Las Vegas told me I needed to talk to the agent in Chicago, so I had to spend half the night in the airport without really discussing my situation with a Frontier representative. When I got to Chicago, the boarding agent, identified as “Paddy”” refused to call the manager or file a signed report. She even told me there were no complaints or reports filed on their system – which would mean that both previous employees I spoke with were lying. She also refused to give her name or any document regarding the flight delay. After over an hour trying to get someone to hear me

I gave up. Flying with Frontier costed me my bus ticket

my appointmemts and my entire day

not to mention the discomfort of sleeping in the airport floor and skipping meals.”

Nationwide USA

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