Frontier Communications Fort Wayne Indiana

Complaint: Frontier has charged us for closing an account, when it was an account with no balance and no activity for a home we don’t live in, and haven’t had service on for 4 years. We have an open current account at our new home, and every time we contacted Frontier the multiple accounts confused the reps. So they closed one. Then charged us. Discover Card fought it and got it reversed.Now we got a bill for collections for $145, it took over an hour for rep to understand WHY it was on our account. Finally she realized it was for an upgrade on our account. Except we did not upgrade our account.What we had done was ask for the new, free modem that the Frontier rep told us was completely free of charge. That is how we described it when we requested it from Frontier- “no charge

Tags: Internet Service Providers

Address: right???”” They assured us there would be NO CHARGE

Website: but don’t worry! Our monthly amount is still the same as always

Phone: NO COST

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Yes it is. Based on the user review published on, it is strongly advised to avoid Frontier Communications Fort Wayne Indiana in any dealing and transaction.
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Frontier Communications Fort Wayne Indiana is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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