Future Shop Lethbridge Alberta Review

I purchased what I thought was a Sony DRU820A DVD RW, but what I found inside was a Samsung CD master 48E model SC148. The instruction manual bag was opend and the interchangable face plate along with four screws were also missing. nI went back to the store expecting to make an exchange. But the customer service personel and manager would not allow an exchange on the fact that what was in the box is not what I purchased. nThey said that what I purchased was a factory sealed box. nI talked to a Sony repesentative about how a Samsung product could be factory sealed in a Sony box, and said that it was not possible. nThe first bar code numbers are:nDRU-820AnSS-259nBBnP-45771720-FnS01-2033415-4 nThe Second bar code numbers are:n0 ##24268824 7n# = numbers I can not read nI have filled a complaint with Future Shop. nVery upset customer, nDevinnLethbridge, AlbertaCanada

Unit4 – 1240, 24 Ave. N. Lethbridge, Alberta Canada

403-382-2180

Computer Stores

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