My wife and I called to inquire about doing a izip line tour. The reservationist gave on,y the time do departure and the price. We arrived 15 minutes early. We were told the group left early and that we needed to have a reservation. We explained we were never told we needed onep nor that we how’d top be there 30 minutes early. We asked to speak with the owner. I have never been spoke to or treated with such disrespect. The owner was exponentially more arrogant of than his employees were to us. I wish we would have shopped around more. Our vacation day was a wash. Owner was a first class jerk who does not care about customer satisfaction when hi employees make mistakes.
No Name Glenwood Springs, Colorado USA