Global Fulfilment Services Dundas Ontario Review

A few years ago I was coerced into buying a 4 day vacation package by a high pressure salesman. After careful thought, I decided I didnu2019t want to the package and called the next day to let them know. I was told that I had already made a commitment to purchase and was obligated to pay. I told them that any money I had already paid they could keep, but to cancel my vacation commitment. They assured me they would do so. Iu2019ve received several phone calls from them saying I had purchased a resort package and I explained that I had cancelled it and would they please note that and not call again. Needless to say, every few months I receive a phone call from them about the u201ccancelledu201d vacation package. Today I received a call from Global Fulfillment Services about the vacation packaged and I again explained that I had cancelled it a few years ago and that I didnu2019t want it. I was transferred to a Jonathan Fitzpatrick. Although I have no complaint regarding his manner, he was insistent that if I did not pay the rest of the package I purchased, that it would be turned over to a collection agency and I would have to pay around $3,000US dollars. He said I actually owed $457, but if I paid today, that he would still offer me the 4 day vacation package (even though I donu2019t want it) and he would reduce the money I owed to $298US. He assured me that I wouldnu2019t receive any more phone calls and that my file would be closed if I paid the money today. Much as I didnu2019t want to, I gave GFS my credit card information. They also told me if I cancelled the Visa payment that I would be charged a 20% restocking fee??? As Iu2019m Canadian, Iu2019m not too sure about cancellation policies in the US. In Canada we are given a 48 hour grace period after a commitment and at that time the contract can be cancelled. I’m very disappointed in myself as well as this GFS who emply high pressure salesmen to talk people into buying something they don’t want. Your assistance in this matter would be appreciated.

Nationwide USA

954 613-4755


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