Hampton Inn and Suites Salisbury North Carolina Review

I am a HHonors Gold member and have been for several years. Booked an online reservation online on 1/15/16, 10 day stay starting 2/11 at Ormond Beach Hampton Inn, Confirmation #85568321. Unfortunately, I booked the wrong FL Beach Hampton. I could not cancel online due to the special event, it was past the canc window, reservation was 27 days in advance, normally there is a 24-72 hr canc period to avoid canc penalties. You would think that anytime the canc period deviates from norm, it would be CLEARLY noted. Called hotel less 25 min from placing online reservation, advised of my mistake, was assured she would cancel with no penalty. I then booked for the same dates at the correct Hampton. On 2/16 we were charged the full 10 days, 2,688.75. If I would have been told I would be charged the full stay, I would not have made an alternative reservation. Spoke with GM, who agreed to refund. After multiple documented conversations, attempts by GM to give credit, was told that Hampton Corp is not allowing the credit. But Hampton states it is the GMu2019s decision to make exceptions not them. We would like a full refund but according the email confirmation, u201cYour reservation is guaranteed by a deposit of 268.88 that has been/will be charged to your credit card. Cancellations were required by 4PM on Dec 28, 2015 local hotel time. Because this time has already passed, your deposit is non-refundable.u201d Leads me to believe only 268.88 should have been charged, which would be easier to live with than the entire amount. Despite this issue, we have stayed at a Hilton brand on 14 additional occasions since this incident. You would think that some loyalty to the Hilton brand would be honored, especially since we didnu2019t just cancel, we stayed at a different Hampton with the same dates. As of today, have never heard from anyone. We go out of our way to book a Hilton brand, even so much that a couple of months ago, stayed at a Hampton which was approximately 25 minutes from our destination when there was a Holiday Inn within walking distance.

Nationwide USA

Hotel

Share Review:
Yes it is. Based on the user review published on YScam.com, it is strongly advised to avoid Hampton Inn and Suites Salisbury North Carolina Review in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Hampton Inn and Suites Salisbury North Carolina Review. Lack of accountability is a major factor in determining trust.
Because unlike YScam.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
Hampton Inn and Suites Salisbury North Carolina Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased complaints.
The above complaints and comments against Hampton Inn and Suites Salisbury North Carolina Review were submitted by YScam.com user(s) and have been published as-is. YScam.com does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their complaints and YScam.com will NOT entertain any request to remove the complaint on Hampton Inn and Suites Salisbury North Carolina Review at any cost whatsoever.
>