I placed an internet order for a dog car console carrier on August 17th, 2006. I used “regular delivery”” which is (3 to 15 business days (not including weekends or holidays). I did not need the carrier ASAP and thought 3-15 business days was reasonable. I paid with a credit card and noticed my account was charged on September 1st. By the 11th of September I still had not received my item or any email indicating the status of my order. This was past the 15 day period according to my calendar. nSeptember 11th I emailed HandsNpaws to check the status of my order. ME: “”I have not received my order yet. Can you tell me when I can expect it? Thank you. nHANDSNPAWS Email RESPONSE September 14th
2006:n””Hi..it looks like you have three week processing selected on this order…so that’s why it will ship around now
if it has not shipped already. It would normally go out sooner anyway
but we’re a bit behind right now because of our new store opening. Of course
we will send you a tracking number as soon as it ships. This will be in a separate notice for you. nActually