HOLIDAY AUTOS LUBBOCK Texas Review

I was travelling to South Africa and needed a vehicle. Holiday Autos came up as a first sponsored ad choice and I went in and made a booking. I did not check out reviews – my error as I normally do. If I did, I would have known not to deal with them. I booked a car. They chanelled me through to First Car Rental in South Africa. Holiday Autos made me pay them directly and deducted the money from my bank account. They sent me the voucher and their terms and conditions speaks about no shows, cancellation 24 hours or after 24 hours before due date to pick up vehicle. Nothing more. I collected the car on the appointed date. I used it for a week and because of travel plans changing, returned it to First Auto. I called Holiday Autos and they refused to give me a refund for the unused days. This is, even though the booking voucher does not mention anything about cutting short the rental period. Furthermore, they sent me to First Car Rental. I can understand why. This is a cheapie company with not very much choices in vehicles. When I asked for an automatic, they did not have one. I wanted to upgrade to a larger vehicle, They didnt have one. When I returned the vehicle, I filled up the gas tank and have the invoice to prove it. The gas station is less than 2 kilometers from the car rental place. First Auto charges me ZAR 158 to refuel. How on earth can they refuel when I already refueled the car and have the documents to prove it. The attendant who took the car told me that everything was good. He did not give me a notice to say that the gas was short. For all I know, they must have been driving the car that night as the attendant put his personal belongings in the car as soon as I returned it. He must have used it to go home that night and back the next day. Between Holiday Autos and First Car Rental, they are scammers. DO NOT deal with these companies. You will only regret it.

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