My sons went to rent another movie at Hollywood Video and was told by the manager that we still had a movie out, “Epic Movie””. They told her no it was returned the next day. In fact
both movies were dropped off together
“”Epic Movie and Norbit””. When they got home I was told what happened and I called to talk to the manager and she told me to check my car that we did not return the movie. I told her she was wrong. We returned it the next day. The movies were rented on June 30 and returned on July 1. This happens all the time. It is rude when a manager tells you to check your car. All the time hollywood employees puts the movies on the shelf and forgets to check in the movies. It does not matter if they are in different states it still happens. When these type of situations happen it causes customer’s to go to other store’s to rent movies. nDalenmonroe
5850 Hwy 74 E Ste 100 Indian Trail, North Carolina U.S.A.