My experience was fairly simple. I placed an order for (4)specialty florescent grow light bulbs. The bulbs consist of two sets of two, as per the recommendation of the sales person at the company. One of the four bulbs arrived broken. I took pictures of the broken bulb as directed by the shipper “Alex””. Two days later
“”Alex”” called and said that the he could not ship a replacement bulb because they had to get a refund from UPS
and that was a lot of trouble. Obviously
“”Alex””‘s excuse doesn’t make sense. nBasically
Homegrown Hydroponics got some of my money and they are satisfied with that. I suspect that this company sells mostly to individuals who are involved with growing marijauna