Hotels Corp Washington Dist of Columbia Review

REcently I booked a vacation to FLL, FL and we were 2 adults and 2 children traveling from Washington DC to Fort Lauderdale, FL for part of our vacation by car and driving up to Orlando, FL for one day and overnight stay at a decent hotel for $50 all inclusive. At that point I was looking online for tickets to Epcot and saw that they were pricey (about $100 pp) I saw a discount listed for 2 free tickets so I called the 800 # and got Hotels corp. At that time, the CSP stated that we had to stay a minimum of 2 nights to qualify for the 2 free tickets to Epcot. Sounded like a good deal. He then qualified me based on my Income and Job. He then passed the phone to a supervisor that also qualified me based on those 2 items only and stated that we would have to do a 90 minute tour to get the deal. He went on to state that we would also get VIP passes to use the facilities which included the paddle boats and miniature gof, etc in the facility at WestGate Resorts. I asked again if there were any additional charges including any taxes I may have to pay and they said “no””. I booked on the 31st of the month and my card was charged the full amount the next day. On the 11th of the following month

we began our journey to FLL

FL and stayed at a Wyndham which was also part of a similar promotion with no problems. We then drove to ORL

FL to Westgate and arrived about 5pm since we now had 2 nights there with 2 adults and 2 children in the car extremely tired. I walked up to reservations and was informed that my reservation was not valid unless I pay an excess of $114 plus additional charges because “”they had an overwhelming response and I no longer qualified””. I tried to reason with the CSP at the counter to no avail. I then went back to the car with the children and was on the phone for an hour discussing this with the CSP on the phone. I then spoke to his supervisor and the supervisor kept giving me other options that would cost me even more. He then said that he would give me just the Epcot tickets at $100 each to which I laughed thinking…are you stupid or insulting my intelligence because that is the price I would have paid anywhere to buy those tickets. Finally

we caved in and paid the $114 plus additional charges because we were all extremely tired. Furthermore

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