hotwire Review

Hotwire provides misleading and deceptive information at its website regarding hotel rating. it sold me a low-star hotel for high star price based on “THEIR OWN REVIEW DATA””. One of Econo Lodge & Suites was sold me as two and half star hotel. And its price was higher than it was listed at expedia.com (which shows as 2 star hotel for the same one!). nBefore I bid

I check hot-wire’s hotel rating guidance for 2 1/2 and 2 stars. Econo Lodge was clearly indicated as 2 stars in its own web page

as it was shown in other websites such as priceline.com and expedia.com. nAfter I knew I bought Econo Lodge

I called hot-wire customer service. I was told that this particular ECONO Lodge can be rated as 2 1/2 based on ITS OWN REVIEW DATA

even though the logo of ECONO Lodge was clearly put in 2 star hotel category in its rating guidance. The agent also argued that they can not include ECONO Lodge in 2 1/2 star category because “” there are too many “” and “”on average it is a 2 star””. But if you look at their rating guidance (see the pic)

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hotwire Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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