Let me just say the only thing good about Iconic Optical is the guy who is working in the front without glasses. The doctor and the other guy is just so unprofessional One of the guy working in the front just seemed like an intern. He first called me color blind. Then he sprayed air in my eyes without even telling me or warning me.
And they never cleaned the equipments, neither front nor back. I know that for a fact because a girl had her exam right after me and no one cleaned anything. Not the doctor nor the intern guy at the front. Also, literally every frame there cost $300
So don’t bother, you think you got a deal but 300 is pretty much how much a pair of glasses with lense and everything should cost without a deal. All these 30 for 250 are just lies!
The doctor, Hussain or however you spell her name was soooo unprofessional. She just seemed like she doesn’t want to be there and was really annoyed constantly and yet incapable of actually doing anything. Here is what had happened
After I got into the exam room, I realized thats only the beginning of a terrible mistake. The first thing I told the doctor is that my right eye is not seeing well and my left eye is working fine with my old contacts so I just wanted to see if there had been some changes to my eye sight. She said ok and then took 10 seconds on the right eye and before i was even able to see clear she moved on.
So i thought that was like a little pre-exam to see what’s going on and then she took 5 minutes on the left eye and said all done. She then went on to ask me a series of questions, which I will get to after this. So I asked her is my right eye ok? Are we done? I mean are you sure because the time she took on the right eye was clearly way less than the left eye and the left eye was the one that didnt seemed to have changed.
Then she just got really annoyed and said “I know what I’m doing, been doing this for four years” remember, thats what she said but what she did was contradictory to her statement. After her unbalanced eye exam, she asked if I see flashes and i said yes a couple of times in the last few years and so she started questioning if I understood what flash is and her definition and description of a flash is a flash lol she can only compare it to little white dots or a flash and not any other descriptive terms.
And then went on and said that could be super serious and she needs to dilute my eyes because it can be cancer since shes clearly got her license from studying WebMD. After I said ok and so she continued with her questions and asked if I see curtains, and I’m like what? She said “you know curtains! Do you see curtains?” And after I asked her to be more descriptive she got once again really annoyed and said “you know! Curtains! Just curtains, if you see them!” Like god forbid for her to find herself a dictionary and I don’t have a doctors degree and know all the terms shes using but can’t define.
Afterwards, without any warning she just puts the drops in my eye. Literally she just walked up to me and said open your eyes wide. I thought she was going to look at it, then she takes out the drops and put it in there… And once Again I said, “wait are we done? But you literally only took 10 seconds on my right eye” which I told pretty muh everyone working there is the one that needs special look. Even if it doesn’t it shouldn’t be dismissed with a 10 second exam.
Then she said “yes you said your right eye was fine so I spent more time on your left eye” and I was like no.. That’s not what I said. So she was all like “fine! I’ll take a look at your right eye again! Whatever!” But at the time the diluting solution was already in my eye and it hurts like hell. So the procedure obviously couldnt take place at the moment. And she was all like ” trust me, i know what I’m doing, your old prescription was too strong so I lessened it” which I know it was just bs but I didnt want to argue.
Then after I diluted my eyes she took forever to look at them because she doesn’t know what she was doing or saying because my eyes are perfectly fine and she just wanted to prove she was right to dilute my eyes after her many mistakes. Which when I asked her how long it will the diluting effect last she told me she doesn’t know how much it cost lol like I knownyou are an eye doctor but get your ear checked out! When my glasses finally came, guess what, it’s as if I didnmt have glasses on on my rught eye at all. It was blurry as hell!