IMPERIAL MAJESTY CRUISE LINE VACATIONS marco island Florida Review

I personally wanted to suprise my girlfriend with a nice vacation..by the time I got this “IMPERIAL MAJESTY CRUISE LINE VACATIONS””vacation voucher like all the other victims..I work for the same business;hospitality and tourism.I work in one of the hotels in florida. so I think customer satisfaction must be the first issue in this hand..I will write down my horrible experience for the others that plan on a NICE vacation not to make a big mistake if they think of a vacation with this company.. nI called the custome service and they were nice and polite in the first time because this was the selling process

they treid hard to convince me that was the trip of my life.Finally I decided to get a cruise for me and my girlfriend for 2 nites and 3 days

which was gonna cost me about 120$..I was really happy that I got the deal and was gonna suprise my girlfriend..I told my girlfriend and I talked to my friends who worked in several cruiselines before

when they heard about the name they got terrified and told me not to go on trip because nobody was satisfied…by the time I had to go back to my country for a while and I changed my decision to get my money back because I didnt even make a reservation for any specific date I just payed for the trip. nI called them when I told the person on the line I want my refund she wanted to transfer me to another line

this transfering process took ages as usual and finally I got an answer like I wont be able to get my refund BECAUSE they already payed for it to the other company…I called a few times to solve this problem but it wouldnt go any further than making me upset because they werent even talking politely and they didnt even care…it is maybe only 120$ according to all the ictims on this web page but it is not the money or cost I am complaining it is the service that they provide. nWhile I was on the phone I’ve been transferred to several people asking the reason taht I was calling so that I gotta tell everything from the beginning

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